Jet card, membership and charter provider Magellan Jets grew gross revenue to $80 million in 2021 and is projecting $115 million for 2022.
“Our growth and execution this year is a direct result of our seasoned staff and owner-operator partners working together to exceed customer expectations” said Magellan Jets CEO Joshua Hebert. “The challenges we faced - unprecedented demand, ongoing pandemic, supply chain crisis - are the same problems facing the entire private aviation industry, but Magellan has been able to stand out and succeed by tailoring ourselves to customers’ needs and over communicating every step of the way.”
Magellan arranged approximately 3,000 flights for their customers in 2021. Put another way this is about 60 flights a week, or hundreds of flights a week in peak periods.
The year also saw Magellan expand their jet card and private jet membership programs while simultaneously guiding customers through a difficult period of high demand, limited aircraft availability, and evolving federal, state, & international COVID-19 safety regulations. Unlike some of the other programs, which temporarily closed to new customers, Magellan was proud to say they kept all programs open, and also actively onboarded new clients to all products while still maintaining a strict dedication to a historic Trip Perfection Rating - the percentage of trips flown with zero issues whatsoever - of nearly 100 percent.
The company attributed the performance to an increase in jet card revenue by 156 percent and the growth of new customer jet card sales by 38 percent.
“We are extremely grateful to our Magellan Jets family and to our partners across aviation as a whole, all of whom worked tirelessly throughout a pandemic and a busy holiday season to guarantee exceptional service for guests through some of the most difficult conditions the industry has ever faced,” said Magellan Jets President Anthony Tivnan.
“As customer advocates, we’re honored to sit on the same side of the table as our guests and look out for their best interests,” said Tivnan. “We knew it was important to keep customers appraised of the difficulties across the industry, set realistic expectations, and show what we were doing to mitigate disruptions and ensure they had the safest and most enjoyable experience possible.”