Revised Date June 30, 2021.
This Privacy Policy ("Policy") applies to this website and the websites SherpaReport LLC, and its subsidiaries and affiliates (collectively "we", "us" or "our") that display this Policy (each a "Site" and collectively, the "Sites"). By visiting the Sites, you are consenting to our collection, use, disclosure, retention, and protection of information about you and devices you use as described in this Policy.
Our Sites are not directed to children under the age of 18. We do not knowingly collect personal information from children under age 18.
This Policy only applies to the Sites and does not apply to information collected or received by other means.
Information Collected
Information You Give Us. We may collect and retain any information from you or your devices provided to us when you visit a Site, including when you:
- use our service;
- register for an account;
- communicate with us, such as to provide feedback, request support, or ask for additional information; and
- subscribe to content we offer, such as newsletters, etc.
We may collect information such as your first and last name, home or other physical address, email address, zip code, telephone number, your travel preferences, or information about your interactions with us or others, and other information.
Automatically Collected Information. We may collect information automatically when you visit our Sites, such as:
- your IP address; the type of browser, devices and operating systems you use;
- identifiers associated with the device(s) you use to access our Sites;
- the pages you visit, and the features you use, including dates and times;
- if you navigated from or navigate to another website, the address of that website; and
- information regarding your internet service provider.
In addition, we may collect information about your activities on our Sites via first and third-party cookies, clear GIFs or web beacons, session logging, heatmaps and scrolls, or through other identifiers or technologies, including similar technologies as they may evolve over time. We refer to these technologies collectively as Metrics Tools.
We may allow third parties to use Metrics Tools on our Sites. The information collected by Metrics Tools may be shared with and used by us, by others acting on our behalf, or by third parties subject to their own privacy policies. Information collected by Metrics Tools may be used on this Site or on other websites or services, including those that may not be operated by us.
Email. We may collect information regarding the effectiveness of our email and other communications with you. For example, we may know if you follow a link in an email we send to you.
Information Uses
We and others acting on our behalf may use the information that we collect or receive to operate our business, including our Sites, as described below:
Operate and Support our Sites and Services. We use the information that we gather in order to operate our Sites and our services. For example, we may use the information that we collect or receive to provide support and assistance that you request or to diagnose or address technical problems in the operation of our Sites or any of our services. If you establish an account with us, we may use information about you to manage or support your account. We may identify your use of our Sites across devices, and we may use information we collect from you and receive from others to optimize your use of the Sites and our services as you use different devices.
Improving and Evolving our Services. We constantly evaluate and improve our Sites and services, including developing new products or services and use the information we gather to do so.
To Allow You to Connect with Travel Providers. When you use our service, and after you provide your contact information to request offers or information, we may use the information you provide us to connect you with a limited number of travel providers. These travel providers may provide you with offers and/or incentives for travel or other products or services. If you pay us to access premium content or services we do not share your information with travel providers.
Advertising and Promotions. We may use the information we gather to offer, provide, or personalize products and services from us and third parties. For example, we may customize content, advertising and promotions to reflect your preferences, interests, or prior interactions with us and others.
Other Contacts. We may contact you through telephone, text, or chat for other purposes, as permitted by law.
This Policy only addresses our own information practices. This Policy does not apply to information you share with third parties, even if we link to those third parties from a Site. These third parties may have their own privacy policies governing their use of information that you can access from their websites.
Information Sharing
We only share information about you as described or permitted by this Policy, unless you consent to other sharing. We may share information about you in the following ways:
Corporate Affiliates. We may share information with our corporate affiliates for their everyday business purposes, to provide services or to perform marketing. We may also participate in joint ventures with others and we may share information as part of that joint venture.
Partner Sites. We may share the information we gather with Partner Sites (and the owners of those sites). For example, we may share information for determining or verifying our economic rights and obligations.
Service Providers. We may share information with third party service providers who help us operate our business or provide services on our behalf, including third parties who help us operate our Sites. These service providers include analytics companies, communication providers and advertising networks that provide Metrics Tools on our Sites.
Promotional. We may share information with third parties to help us promote our products and services, or to help us customize advertisements, offers, or other communications to you.
Travel Providers. We may share information with aviation and other providers of travel related products and services. For example, we may share information with our participating providers to allow you to communicate with them, and them to communicate with you when you elect to share your information with them.
Business Transfer. We may share information we have collected from you in connection with the sale or merger of our business or the transfer of assets.
Protection of Ourselves and Others. We may use and share the information we gather to enforce our rights and protect our property and those of our affiliates, customers and members of the public, to comply with applicable law, legal process, legal advice and for preventing fraud, theft, and injury to you, us or others.
Customer Comments, Reviews and Testimonials. We may publish or use customer comments, reviews or testimonials on our Site or in other advertising accompanied by attribution, including your name and other information that we deem relevant to the statement, such as your geographic location. If you do not wish your reviews, feedback or testimonials to be used in that matter, contact privacy (at) sherpareport.com.
Information Choices
You may limit and control the information provided to us in several ways. You may not be able to use all features of our Sites if you limit the information you share with us.
You may unsubscribe from promotional emails from us by following the unsubscribe link included in each such email.
Your browser and your device may provide you the option to limit the use of cookies or other Metrics Tools. You should consult documentation for your browser or device for more information. Your mobile device may have settings that allow you to prevent sharing geolocation information with us. You should consult your mobile device's settings or help documentation for more information about exercising these options.
SherpaReport uses Google Analytics and related products, which help SherpaReport better understand its audience and target communications and advertisements based on demographic or interest-based information. Google is subject to its own privacy policy.
You may also be able to opt out of certain targeted behavioral advertising via the Network Advertising Initiative's opt-out.
Please note that you may still receive advertising even after opting out, but that advertising may not be tailored to you or your interests.
Access Information
If you are a registered member on sherpareport.com, you may access, update and change certain information we have collected about you by accessing the "My Profile" tab after signing into your account on www.sherpareport.com.
You may request, that we disclose to you the categories and specific pieces of personal information that we have collected about you, the categories of sources from which your personal information is collected, the business or commercial purpose for collecting your personal information, the categories of personal information that we disclosed for a business purpose, any categories of personal information about you that we sold, the categories of third-parties with whom we have shared your personal information, and the business or commercial purpose for selling your personal information, if applicable. You may request that we delete any personal information that we have collected from or about you. There are some reasons we will not be able to fully address your deletion request, such as if we need to complete a transaction for you, to detect and protect against fraudulent and illegal activity, to exercise our rights, or to comply with a legal obligation. You may request to opt out of the disclosure of Personal Information about you to third parties for monetary or other valuable consideration. Please submit a request in writing to the contact information below. We may need to verify your identity to enable us to process your request. We value your privacy and will not discriminate in response to your exercise of privacy rights. We will respond to your request within 45 days of receipt of your request, after proper verification, unless we need additional time, in which case we will let you know.
Do Not Track Signals
Our website is not designed to currently respond to "Do Not Track" ("DNT") signal requests from browsers. This is due to the lack of global standardized interpretation that defines "Do Not Track" signals. Once the industry has settled on standards related to this issue, we may re-evaluate this approach.
Information Security
We have implemented reasonable administrative, technical, and physical security procedures to help protect your information.
However, we cannot guarantee the security of information from unauthorized entry or use, hardware or software failure, or other circumstances outside of our control.
Information Retention
We will retain copies of your information for as long as you maintain your account or as necessary in connection with the purposes set out in this Policy, unless applicable law requires a longer retention period. In addition, we may retain your information for the duration of any period necessary to establish, exercise or defend any legal rights.
Policy Changes and Notification
We may update this Policy in the future. When we make material changes to this Policy, we will update this web page and change the Revised Date listed above. We encourage you to check back from time to time to review the most current version and to periodically review this Policy for the latest information on our privacy practices
Contact Regarding Privacy Issues
You can contact us with questions or comments about our privacy practices or this Policy by emailing us at privacy (at) sherpareport.com or you can contact us at https://www.sherpareport.com/sherpareport.html